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CHALLENGE: Hiring and Training Staff Who Contribute Positively to Juvenile Development
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Juvenile justice and residential organizations want the youth in their custody to mature into socially responsible adults.
Juveniles are malleable and receptive to positive reinforcement.
Every employee who interacts directly with adolescents has the opportunity to be a positive or negative influence.
In every contact with a juvenile, corrections officers, counselors, teachers and food service workers will make an:
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IMPACT ©
Juvenile Justice Testing
and Training System
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New Video-Based Testing and Training
Nearly 100 professionals in four juvenile justice organizations worked with Ergometrics to develop a whole new model for video-based selection and training. These organizations provide corrections, detention and residential treatment services. IMPACT is a test that can identify the candidates who have that unique match of skills, attitude and style needed for working with juveniles in the system. IMPACT Training addresses juvenile centered occupations from the point of view of mentoring and positive impact on child development.
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What is IMPACT Testing?
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Juveniles can be more emotional, volatile and irrational than adults.
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IMPACT is a video-based multiple-choice, pre-employment testing system designed specifically for employees who interact directly with juveniles who are in the system, including offenders. IMPACT Testing consists of 33 real-life job scenarios depicting realistic encounters with juveniles, supervisors and fellow officers. They must analyze each situation and determine the best response to the situation. Answers are weighted according to the positive or negative impact of the suggested behavior, according to research conducted with state and county level juvenile justice and residential treatment professionals. No experience or procedural information is needed to answer the questions other than information provided in the test.
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What does IMPACT Measure?
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The maturing process doesn't stop when a child is in custody.
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IMPACT identifies candidates with the maturity and outcome orientation needed to work with youth. Candidates who are more likely as employees to:
- Provide Clear Standards and Expectations
- Use Constructive and Appropriate Discipline
- Handle Stress and Provocation in a Mature Manner
- Create a Safe, Supportive Environment for Youth and Society
- Practice and Model Good Work Habits and Respectful Relationships
- Set and Maintain Healthy Boundaries
- Motivate Youth and Build Self-Esteem
- Identify and Respond to "Teachable Moments"
- Maintain Appropriate Professional Relations with Juveniles and Staff
- Follow Policies and Procedures
- Cooperate with Peers, Supervisors and Management in a Teamwork Approach
- Hear and Integrate Feedback from Supervisors
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IMPACT Training
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Every employee has the opportunity to be a positive or negative influence.
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IMPACT Training is a new and groundbreaking video-based training program with instructor's guide, handouts and quizzes. It deals specifically with staff impact on child development. Trainees learn how to mentor and role model mature thinking and behavior during their common interactions with youth. The unique approach of the training program deals with day-to-day interactions and is an excellent training component for any employee who deals directly with juveniles in the system.
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Using IMPACT Saves Money
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The child development environment in the facility is primarily the result of employee responses to day-to-day events.
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When used first in the screening process, IMPACT identifies, and saves the expense of further testing candidates who are likely to have difficulty modeling positive behaviors and setting clear and fair standards. Hiring the right candidate saves turnover costs by as much as 50% and reduces the risk of lawsuits. Hiring the best juvenile supervision workers improves productivity and provides better candidates for promotion.
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IMPACT is Surprisingly Affordable!
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IMPACT assesses applicant suitability and identifies areas of concern, such as emotional self control, harshness or propensity of over-involvement.
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Call or write to ERGOMETRICS to find out how inexpensively you can begin testing candidates with the nation's best video selection tools today. IMPACT is successfully used by small and large agencies. Contact ERGOMETRICS for a client list.
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IMPACT Is Easy to Administer
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Ergometrics' video tests can be administered to large or small groups. Video-based testing in Long Beach, California.
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IMPACT is video-based, machine scoreable and easy to administer. The tests can be given to individuals and groups of any size. Also, clients save substantial time by taking advantage of ERGOMETRICS' 48-hour scoring turnaround. IMPACT includes all necessary instructions and background so that no experience is needed to do well.
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Who is ERGOMETRICS?
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Ergometrics has over 20 years experience and 13 nationally recognized testing and training programs. As the innovative leader in the design, development, and validation of hiring and training tools, we include video-based and animated technology in many of our programs. These programs include testing for police, corrections, emergency communications, transit operators and bank tellers.
Every Ergometrics test development project is simultaneously a validation project and strictly conforms to the Americans with Disabilities Act, the Uniform Guidelines, the APA Standards and case history. We are highly sensitive to adverse impact issues, performance measurement and management, and implementation when adopting a new testing and training program. Ergometrics provides free phone consultation and complete validity documentation going beyond legal expectations for every product.
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For Questions About IMPACT, Call:
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ERGOMETRICS & Applied Personnel Research, Inc.
425-774-5700
Or via email at
karen@ergometrics.org
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