Clerical Tests

Office Skills Series
Test Battery tm

It is increasingly difficult and increasingly important to hire and develop good clerical workers. Labor shortages create intense competition for applicants.

Clerical Tests - Office Skills Series Test Battery

Improving accuracy in selection helps an organization avoid potentially disastrous mistakes. Most importantly, pre-employment tests from ERGOMETRICS help managers identify good applicants whom they may have otherwise missed.

Clerical staff are the foundation of your organization. ERGOMETRICS' Clerical Tests from the Office Skills Series Test Battery can ensure that you hire the right person, the first time.

Finding the Best Clerical Staff, Before You Hire

Hundreds of public and private sector job experts have ensured that the clerical tests from the Office Skills Series Test Battery has a high degree of relevance to actual job demands.

A wide range of factors is measured by the clerical tests. Included with the basic test battery is a method to assess applicant job preferences and a structured interview to review work experience and the ability to work well with others.

The Clerical Test Battery

The Office Skills Series consists of a set of written ability tests covering a full range of job-related office skills. A brief description of each clerical test follows:

Proofreading and Spelling

Written Expression

Checking

Coding

Filing

Basic Math

Business Math

There are many affordable options for using the Office Skills Series Test Battery. Call or write to ERGOMETRICS to find out how inexpensively you can begin testing candidates with the nations best selection tools today. The Office Skills Series Tests are successfully used by small and large organizations.

Other ERGOMETRICS' products that you should look into:

Do you need public relations testing for your office staff? Look at Diplomat: Public Sector Customer Service Test. More and more, government agencies are focusing on customer relations. With Diplomat, you'll be able to look at a person's abilities in:

Customer Relations
Observation and Analysis
Situational Judgment
Responding Calmly to Frustrating Situations
Teamwork
Working with People from Diverse Backgrounds

FrontLine: Video Testing System for Law Enforcement. FrontLine accurately predicts a candidate's abilities in:

Human Interaction
Responding Calmly to Provocation
Unbiased Enforcement
Situational Judgment
Ethics and Social Maturity
Handling Authority

COVT, the Correction Officer Video Test. COVT specifically assesses a person's abilities in:

Situational Judgment
Unbiased Enforcement of Rules
Gaining Cooperation
Human Interaction
Handling Authority
Social Maturity/Ethics
Observation and Analysis
Responding Calmly to Provocation

E-Comm, Emergency Communications Personnel Video Test for call takers and dispatchers. E-Comm tests for skills that are impossible to assess using common testing methods.

Listening and Communications Skills
Dealing with Difficult and Stressful Situations
Multi-tasking
Analysis, Prioritizing and Problem Solving
Recording Accuracy
Public Relations
Internal Relations
Responsibility for Officer Safety

START

ERGOMETRICS is proud to present a suite of three new products for the transit industry. Two new video pre-employment tests, START People Sense and START Driving. And a video training program, START Training.

How and why to make customers feel welcome.

How to communicate positively and solve problems in an outcome oriented way.

Why policies should be followed and how to make good decisions about exceptions.

How to manage operational realities such as time pressures.

How and why to establish appropriate, professional boundaries with customers.

How to avoid and curtail emotional escalation, power wars and other unsafe behavior.

How and when to seek assistance.