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TellerTest Online
TellerTest Online is a low bandwidth, entry-level prescreening tool. It is designed to stand alone or seamlessly interface with your existing online teller recruitment site. Applicants access the site from any computer with internet access.
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You only invite the most qualified applicants to your office for further testing or interviews.
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VirtualTeller
Virtual Teller is a PC-based work simulation test easily administered to candidates by your HR professionals. The test has a simulation of cash transactions and a 34 item, 45 minute, human relations video exam.
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This highly predictive exam is the most widely used teller assessment tool in the industry.
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Example Video
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Advantages of Ergometrics' Tests
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- Reduces hiring costs.
- Lowers turnover.
- Reaches a larger and more diverse group of applicants through effective use of the internet.
- Test an applicant's potential before looking at a resume or application.
- Valid and legally defensible process with low adverse impact.
- Bigger payback from having tellers with greater skills in customer service, sales and transaction accuracy.
The biggest payback of all is hiring tellers who excel in Customer Service, Sales and Transaction Accuracy.
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NEW!
Personal Banker
For Financial Services Reps and Call Takers
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Personal Banker Screen Shot
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This call center simulation puts your applicants at the hub of customer calls, database searches and coworker interruptions right on their home PC.
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Pre-screen score reports, are automatically posted to your data base or emailed directly to recruiters. Instantly, for each candidate, you can answer:
- Can the applicant multi-task?
- How quickly and efficiently does the applicant work?
- Is the applicant methodical enough to search all the data available?
- Does the applicant have the analytical skills to answer customer's questions?
- Does the applicant waste time over analyzing simple inquires?
- Does the applicant recognize a sales opportunity?
- How does a potential Financial Services Rep follow up on sales opportunities?
Quick and easy to set up, with little or no imposition on your IT Department, depending on the score format.
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TellerTest Online:
Take Advantage of Web-Based Recruitment Now!
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Providing a link for candidates on your web site allows them to go directly to the assesment test. When done, they are returned to your web site and you receive their scores within minutes. The test webpages can be set up to look like your web site so applicants feel they are still on your site. Managers only meet with the highest qualified applicants.
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TellerTest Online Screen Shot
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This web-based simulation for teller candidates measures customer service, sales aptitude, and data entry skills. The advantage is that your teller applicant pool is pre-screened and sorted by ability, making your follow-up efforts much more cost effective and productive.
CONTACT US for a TellerTest Online demonstration.
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VirtualTeller:
Computerized Teller Selection Tool
VirtualTeller is a PC-based work simulation that candidates take at your office or recruitment center. The two components of VirtualTeller, the Cash Handling Test and Working With People, assess the skills critical to a good teller: Customer Relations, Sales, Cash Handling, Balancing, Working with Interruptions and Time Pressures.
Advantages of VirtualTeller:
- Hire Qualified Entry-Level Tellers for a Fraction of the Normal Cost
- Instant Scoring, Hire Qualified Walk-in Applicants on the Spot!
- Automated Record Keeping
- Recruiters and Management Talk Only to Highly Qualified Candidates
- Rapid Deployment to Outlying Branches
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Part I: The Cash Handling Test
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The Cash Handling Test is a simulation of common transactions encountered by tellers. There is a computer animated teller window and cash drawer for applicants to perform basic money exchanging activities. The test measures abilities in:
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Cash Handling Example Video
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Part II: Working with People
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Working With People is a video-based, multiple-choice test with 34 scenarios that place potential employees "on the job." Candidates must analyze each situation and make quick judgments on how to respond. These video simulations capture their immediate situational response and face to face decision making in a way that a paper and pencil test can never match. Working with People measures abilities in:
- Working with Difficult Customers
- Sales and Referrals
- Teamwork
- Working with Supervision
- Responding Calmly to Frustrating Situations
- Working with People from Diverse Backgrounds
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Working with People Example Video
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CONTACT US for a demonstration of VirtualTeller.
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TellerTest Online and VirtualTeller
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Prices are adjusted to fit the size of your organization!
Priced in relation to the size of your organization, there are many affordable options for using TellerTest Online and VirtualTeller. Call (425-774-5700) or write to ERGOMETRICS today to find out how inexpensively you can begin testing candidates with the nation's best video selection tools. TellerTest Online and VirtualTeller are successfully used by small and large financial institutions. There is an organization near you using these bank teller tests. Contact us about a client list.
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Why Choose ERGOMETRICS?
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ERGOMETRICS has designed the most comprehensive video testing programs in the nation. Each test is easy to administer, quick to score and goes far beyond simple aptitude tests. In addition, our tests are extensively and professionally validated. Follow-up research has shown our tests to be highly predictive of on the job performance as well as turnover and absenteeism. ERGOMETRICS' job simulation tests minimize adverse impact on protected groups and focuses only on those skills required to do a good job. We provide complete documentation that conforms to all legal and professional standards for validation.
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Other ERGOMETRICS' Products:
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Are you hiring clerical staff? Look at ERGOMETRICS' Office Skills Series. The Office Skills Series tests for:
- Proofreading and Spelling
- Written Expression
- Checking
- Coding
- Filing
- Basic Math
- Business Math
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